One of our main priorities is to give you a hassle-free Return – Exchange Method. Please note that you cannot return back a package after it's already been handed over to the Courier Service, unless a prior notice is given to the Company within 1-2 working days.
Exchanges are done within 07 working days since the Garment is purchased.
Step 01 : Message us through the same platform ( FB / IG ) you placed your order with. Let us know you need to exchange your particular item.
Step 02 : After an analysis our Exchange Team will get back to you stating the procedure where you have to send us back the package through Register Post or a Courier Service. Post it back to us within 2-3 working days, sending us a picture ( Through FB / IG ) of the Posted Receipt.
Step 03 : Once we have received the package, one of our Sales Representatives will inform you through a message so that you can select another or change the size & get your exchange delivered once back. If the newly picked item has a price difference, it will have to be paid by the customer, if the company owes the customer, it will not be refunded, it will simply be deducted the next time they make a purchase. A delivery fee will be charged again to send back the Exchange Item.
SALE ITEMS purchased online will not be exchanged under any circumstance.