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Terms & Conditions
Chenara DODGE is committed to ensure you with a fuss-free & widely enjoyable shopping experience. Your personal information is in our safest place with care. The ‘’T&Cs’’ apply to this registered website www.chenaradodge.lk on which we supply products & services to our loyal customers.
Personal Identification Information
We may collect personal identification in forms of: Registering on our Site, placing an order, responding to a survey or Subscribing to our Newsletter. However, users may visit the website anonymously.
We adopt appropriate data collection, storage & processing practices to ensure security measures that protect against unauthorized access or destruction of your information.
Using the Site
You shall be solely responsible for your access to and/or use of the Site & it’s functions herein. You must protect your user account information, log in credentials as it’s to be treated in a confidential manner, you must not disclose it to any third party.
Returns & Exchanges
One of our main priorities is to give you a hassle-free Return – Exchange Method. Please note that you cannot return back a package after it's already been handed over to the Courier Service, unless a prior notice is given to the Company within 1-2 working days. Exchanges need to be informed to us within 07 working days of receiving the product.
Gift Cards & Vouchers
Gift Cards & Vouchers are valid for a year, and are strictly non-refundable and non-extensible. They can be redeemed over multiple transactions, until its value has been fully utilized.
Gift Cards & Vouchers gifted by the company for multiple reasons such as ; Competition Winners, etc are only valid for 06 months.